◦Get information and data from the meeting. Ensure people are heard.
◦Let the people carry the content; you guide the process.
◦Acknowledge and reinforce constructive contributions.
◦Use the agenda to stay on track.
◦Vary the pace: speed up, slow down, take breaks, change tracks.
◦Keep the group aware of where they are in the process.
◦Periodically summarize key points and ask for agreement.
◦Help the group reach consensus and reach conclusions.
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